A 30-minute call with the principal who'd run the work. We'll read whatever you send beforehand and come prepared with a view, not a deck. No follow-up unless you ask for it.
Two short paragraphs is plenty. We'll come back within one working day with a calendar invite and a one-page pre-read.
Most engagements start the week after signature. We carry one slot for the next quarter at any time — when that slot fills, we wait. Ask and we'll tell you the next clean window.
Flexible. Fixed fee, time and materials, or hybrid — chosen to fit the engagement. We scope the work in a short pre-engagement (free) and agree the commercial shape on paper before signature. Whichever model you pick, the rules don't change — one principal, one decision log, a written exit.
Yes — financial services, health, and government. We carry AUD 20m PI and AUD 5m cyber. Every Projects engagement has a security workstream baked into the plan, not bolted on.
A two-week Labs pilot, or a three-week Advisory business case. We don't take engagements under two weeks — the loop is too short to do useful work.
Rarely, and not aggressively. We add one principal per year. If you've run mid-market platform programmes for ten years and want to talk, write to hello@fairmile.com.au — no junior intake.