F A I R M I L E  ·  L A B S  ·  0 3
A B N · 47 218 904 332N O . 0 4
Engagements · 04
What we build.
· 0 1

Internal tools.

Small, sharp web apps for specific operating problems — dispatch boards, intake forms, broker desks, ops dashboards. Built on Retool, Next.js, or Phoenix, owned by you on day one.

Duration4 — 8 wks
· 0 2

Workflow AI.

Automating documents, intake, triage, summarisation. We scope to the document, not the model — then pick the smallest model that hits the bar. Most pilots run on Claude or GPT-4-class, fine-tuned where it matters.

Duration6 — 10 wks
· 0 3

Applied models.

Routing, scoring, classification — when the problem is statistical. We start with a baseline, instrument the production path, and only train if the data earns it.

Duration8 — 12 wks
· 0 4

Pilots.

Two-week proof-of-build. One screen, one user, real data. End-of-pilot decision: invest, kill, or pass to a different team. No theatre — just whether the thing works.

Duration2 wks
H o w   w e   b u i l d

Three principles we don't bend.

· 0 1

Single user.

Every build has a named operator — the person who'll actually use it. If we can't name them, we don't ship. Reduces feature drift to zero.

· 0 2

Production from week one.

The pilot runs against the real database, in a real environment, behind a real auth wall. No "demo data" — the loop is too short for that.

· 0 3

Yours on day one.

Code in your repo, infra in your account, secrets in your vault. We work in your house. If we leave, you keep the work, the tests, and the run-book.

Sample pilot · 2 weeks
What a Labs brief looks like.
P i l o t  ·  M e r i d i a n   L o g i s t i c s

Routing model — east-coast dispatch.

Two-week pilot for a 3PL dispatch desk. Replace a 60-tab spreadsheet with a routing model that scores by drive-time, vehicle capacity, and customer SLA. Pilot ran against a six-month route history. One dispatcher in the loop. Production-shaped from the start — auth, audit log, rollback.

Two weeks · one engineer · one analyst

// BriefOne dispatcher. Six-month route history. Drive-time + capacity + SLA. // Constraints2-week window. Production data, day-one. Rollback to spreadsheet must be 1 click. // Deliverables1 · Routing scoring model 2 · Operator screen (one screen) 3 · Audit log + rollback 4 · Run-book + handover // End-of-pilot decisionInvest · Kill · Pass Outcome: Invested. Production rolled to 8 desks, Q3 2026.

The pilot ran against the live dispatch board on day three. That's the whole trick.

D. Chen Analyst · Fairmile Labs 2026
F a i r m i l e   ·   T h e   o t h e r   t w o
· 01   Think
Advisory.

Strategy & advisory. Vendor selection, business case, target operating model — before the contract is signed.

Go to Advisory →
· 02   Deliver
Projects.

Implementation. ERP, CRM, finance & ops — discovery through go-live, run by senior people.

Go to Projects →
A two-week pilot for the thing your team can't get to.
Request a pilot