ERP, CRM, finance & ops platforms — discovery through go-live, with principals in the room. We don't pass you to a delivery pod after the SOW is signed. Two principals, one analyst, fortnightly steering, a single decision log. End of engagement is run-state handover.
Mid-market ERP — NetSuite, MYOB Advanced, SAP Business One, Workday Adaptive — from discovery through configuration, data migration, UAT and cut-over.
Salesforce Sales/Service, HubSpot, Pipedrive. We connect it to the actual sales process — not the demo one — and embed it in the cadence that already exists.
A dedicated workstream when the data is the risk. Three dry-runs minimum. Sign-off by data owner before cut-over, every time.
Workato, MuleSoft, native APIs. We scope the integration model up front — synchronous, batch, event — and document the contract before a line of code is written.
When a programme is six weeks late and no-one will name the reason. We come in for two weeks, write what's wrong, then either step back or take it through to go-live.
Process maps, data audit, integration inventory. Lock the demo script for the vendor team. End of phase: discovery report, signed by the COO.
Scripted demos, scoring, reference calls, commercial close. End of phase: vendor recommendation and signed order form.
Config, data migration dry-runs, integration build, three UAT cycles. End of phase: UAT-ready environment and a sign-off from data owners.
Cut-over weekend, hyper-care, run-state handover. End of phase: production live, run-book delivered, engagement closed.
14 weeks, two principals, one analyst. Three legacy systems off, one ERP on, with no missed deliveries through cut-over weekend.